U.S. Shipping

All domestic orders will be processed and shipped within 2 business days of your placed order via UPS Ground. You will receive a confirmation email once you place your order and an additional email with shipping confirmation and tracking information once your package has been shipped. We cannot be held responsible for lost or stolen packages once an order has been delivered to the given shipping address.


International Shipping

We will not be offering international shipping at this time. For questions or inquiries, please email paula@shopbittersweet.com.


In Store Pickup

You may place an order online and pick it up after 24 hours at our Roanoke location. This service is available every day of the week. You may also make any exchanges at our Roanoke location.


Shipping Rates

Over $100 – UPS Ground FREE

Under $100 – $8 Flat Rate

Expedited 2nd day Air Shipping – $25 Flat Rate