U.S. Shipping

All domestic orders will be processed and shipped Mondays – Fridays within 2 business days of your placed order via UPS or USPS. Shipments will not be processed over the weekend.  The shipping time is calculated once the item is shipped and does not include processing.  You will receive a confirmation email once you place your order and an additional email with shipping confirmation and tracking information once your package has been shipped. We cannot be held responsible for lost or stolen packages once an order has been delivered to the given shipping address.


International Shipping

We will not be offering international shipping at this time. For questions or inquiries, please email paula@shopbittersweet.com.


In Store Pickup

You may place an order online and pick it up after 24 hours at our Roanoke location. This service is available every day of the week. You may also make any exchanges at our Roanoke location.


Shipping Rates

Over $100 – Free Standard Shipping (3-8 days)

Under $100 – $8 Standard Shipping (3-8 days)

Expedited Shipping (2-3 days) – $25 Flat Rate